CDA
About Face: Facebook Terms of Service Reversal Has Irreversible Consequences
- Some people attribute it to Twitter. Others point to blogs and email campaigns. Regardless, the speed with which Facebook responded to a ferocious backlash over changes it made to its Terms of Service agreement was remarkable. Not only for the speed of its crisis management in the wake of the outcry and proposed boycotts, but for what likely marks a significant turning point in the way content, ...
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